All of our important guidelines and policies in one place

We ask you to respect and follow these guidelines and policies to help us all keep Trustpilot a collaborative and trustworthy place for everyone to enjoy.

For Reviewers NEW

For Reviewers

What’s in our Guidelines, Terms and Privacy Policy?

For Businesses NEW

For Businesses

Everything you need to play by the rules — from Guidelines and Terms to a Privacy Policy and Data Processing Agreement.

For Everyone NEW

For Everyone

Our Code of Ethics, Anti-Bribery Policy and Copyright Dispute Policy apply to everyone who uses Trustpilot, including us.

We respect our community's privacy

Download our white papers to learn more.

GDPR & Trustpilot

Security practices for Trustpilot Review Invitation Services

We say no to slavery and human trafficking

We honor our obligation to prevent slavery and human trafficking in our business. View our statement to learn more.

Modern Slavery Statement

We're committed to being the most trusted review platform in the world.

How we combat fake reviews